Arabian Travel Market to gather global AI experts to explore new frontiers in travel

Arabian Travel Market to gather global AI experts to explore new frontiers in travel

16 أبريل 2025 - 20:03

كتب : Nibras Al-arab - نبراس العرب

hotel_booking

Rashad Iskandrni

 

 

·        Cassie Kozyrkov, Google’s first Chief Decision Scientist, who spearheaded the tech giant’s AI-first transformation, will take to the stage on the opening day of ATM to discuss how the travel industry can lead in AI adoption

·        Other speakers providing their insights at the event include futurist John Duffield and Paul Griffiths, CEO of Dubai Airports

 

Dubai, United Arab Emirates, 16 April 2025: The transformative power of Artificial Intelligence (AI) will be under the spotlight at Arabian Travel Market (ATM), which takes place from 28 April to 1 May at the Dubai World Trade Centre. The international travel event will gather experts and thought leaders in AI from around the world to explore how AI is changing the landscape of leisure and business travel, streamlining operations and improving the customer journey.

 

According to recent research by Statista, AI and machine learning have accounted for approximately two-thirds of global technology investment deals by travel and mobility companies since 2020. Across the travel industry, AI is being embraced at every level, from customers using AI-powered tools to plan their journeys to tourism providers leveraging AI to improve resource management and deliver more personalised guest services.

 

Danielle Curtis, Exhibition Director ME, Arabian Travel Market, said: “At ATM 2025, we are thrilled to announce an exciting lineup of visionary speakers. Attendees can expect engaging discussions that delve into the latest technological advancements, ethical considerations, and real-world applications. In addition, we will showcase groundbreaking developments across the exhibition, from sophisticated booking solutions to data analysis tools that empower organisations to make informed decisions. This is an unparalleled opportunity for travel industry professionals to be at the forefront of AI and gain actionable insights that can drive business success.”

 

On the opening day of ATM, Cassie Kozyrkov, CEO of Kozyr and a globally renowned speaker in AI, will lead an insightful session on “AI adoption: From Buzzwords to Business Strategy”, where she will outline how companies in the travel industry can identify genuine opportunities to improve their businesses. Kozyrkov will delve into why organisations struggle, uncover the biggest threats in the field and discuss what AI means for the future.



 

Best known for founding the field of ‘Decision Intelligence’ and serving as Google’s first Chief Decision Scientist, where she spearheaded the tech giant’s AI-first transformation, Kozyrkov is a sought-after AI advisor and speaker who has transformed how organisations such as Gucci, NASA, Spotify, Meta and GSK approach AI strategy. She has presented on some of the world’s most prestigious stages, including the United Nations (UN), and the World Economic Forum and is set to inspire and empower audiences at ATM on how to navigate the future with confidence and innovation.

 

Speaking ahead of the event, Kozyrkov said: “I am delighted to be attending Arabian Travel Market 2025. There is a lot of hype around AI, but it can sometimes be difficult to separate the fact from the fiction. My session will help attendees see the opportunities to apply AI to their business, while also improving their lives and the lives of those around them.

 

“AI has so much potential to unlock a better world. I hope I will be able to inspire attendees and show practical ways to harness the power and the beauty of data for automation.”

 

Elsewhere at ATM, Futurist and travel expert John Duffield will share fascinating insights on how AI and smart systems are reshaping the industry by enabling hyper-personalised experiences, seamless connectivity and innovations. During his presentation, Duffield will also discuss how travel providers can act now to prepare for these technologies, while addressing challenges such as data privacy and resistance to change.

 

As technology continues to evolve, travel companies are identifying innovative ways to use human-centric technologies to connect with their customers. On 30 April, a panel of thought leaders, including Robin Lawther, VP Expedia TAAP, Expedia Group, will examine how the travel industry can use human-centric technology, addressing the ethical considerations surrounding AI, privacy and the importance of maintaining the human touch in an increasingly automated world.



 

Dorothee Anjos, General Manager, Middle East at Multilem, will also touch on the importance of the human element in a thought-provoking discussion on the relationship between human connection and AI in the events industry. During this session, she will explore how integrating both is revolutionising the planning, execution, and experience of events, as well as addressing the challenges posed by the rise of AI. 

 

On 30 April, Paul Griffiths, CEO, Dubai Airports will provide a comprehensive overview of what's next for aviation in the age of transformation and global disruption, touching on how AI, among several other factors, is reshaping the future of flight. The session will discuss the role of artificial intelligence in optimising operations, predictive maintenance and passenger experience.



 

Finally, Graham Pope, Vice President, Sales Supplier and Venue Solutions at Cvent will host a session titled Future-proofing 2025: Trends, AI and shifts in business and MICE travel, exploring how business event organisers can measure the impact of their events using a blend of strategic planning, effective data collection and robust analysis, of which AI plays a key role.

 

Held in conjunction with Dubai World Trade Centre, ATM 2025’s strategic partners include Dubai’s Department of Economy and Tourism (DET), Destination Partner; Emirates, Official Airline Partner; IHG Hotels & Resorts, Official Hotel Partner; and Al Rais Travel, Official DMC Partner.

The latest ATM news stories are available at https://hub.wtm.com/category/press/atm-press-releases/.

 

-Ends-

For more information, log on to wtm.com/atm/en-gb.html.

 

Now in its 32nd year, Arabian Travel Market (ATM) is the leading international travel and tourism event in the Middle East for inbound and outbound tourism professionals. Held annually at the Dubai World Trade Centre, ATM 2024 spanned 12 halls, making it the largest edition to date. With over 48,000 attendees and more than 35,000 visitors, including over 2,550 exhibitors and representatives from over 161 countries during last year's show, ATM remains a pivotal gathering for the global travel and tourism industry. Arabian Travel Market is part of Arabian Travel Week. #ATMDubai

 

ATM takes place from 28 April to 1 May 2025, Dubai World Trade Centre, Dubai

https://www.wtm.com/atm/en-gb.html    

 

Arabian Travel Week is a week-long festival of events from 28 April to 4 May, alongside Arabian Travel Market 2025. Providing a renewed focus for the Middle East’s travel and tourism sector, it includes the all-New Business Events @ATM focusing on MICE, Start-Up Competition, influencers’ events, GBTA Business Travel Forums, and ATM Travel Tech. It also features ATM Buyer Networking and a series of country forums.

 

https://www.wtm.com/arabian-travel-week/en-gb.html     

 

About RX

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 42 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.


About RELX

RELX is a global provider of information-based analytics and decision tools for professional and business customers. RELX serves customers in more than 180 countries and has offices in about 40 countries. It employs more than 36,000 people over 40% of whom are in North America. The shares of RELX PLC, the parent company, are traded on the London, Amsterdam and New York stock exchanges using the following ticker symbols: London: REL; Amsterdam: REN; New York: RELX. *Note: Current market capitalisation can be found at http://www.relx.com/investors

 

World Travel Market (WTM) portfolio comprises leading travel events and online portals across four continents. The events are:

 

WTM London is the world’s most influential travel & tourism event for the global travel community. The show is the ultimate destination for those seeking a macro view of the travel industry and a deeper understanding of the forces shaping it. WTM London is where influential travel leaders, buyers and high-profile travel companies gather to exchange ideas, drive innovation, and accelerate business outcomes.

 

Next event: 5 to 7 November 2024 at ExCel London.

http://london.wtm.com/

 

WTM Latin America takes place annually in the city of São Paulo and attracts around 20,000 tourism professionals during the three-day event. The event offers qualified content together with networking and business opportunities. In this its ninth edition – there have been eight face-to-face events along with a 100% virtual one, which was held in 2021 – WTM Latin America continued to focus on effective business generation, and achieved the advance booking of six thousand meetings that were held between buyers, travel agents and exhibitors in 2022.

 

Next event: 14 to 16 April 2025 – Expo Center Norte, SP, Brazil.

http://latinamerica.wtm.com/

 

WTM Africa launched in 2014 in Cape Town, South Africa. In 2022, WTM Africa facilitated more than 7 thousand unique pre-scheduled appointments, an increase of more than 7% compared to 2019 and welcomed more than 6 thousand visitors (unaudited), the same number as in 2019.

 

Latest event: 9 to 11 April 2025 – Cape Town International Convention Centre, Cape Town http://africa.wtm.com/

 

About ATW Connect:  Africa Travel Week’s digital arm, is a virtual hub packed to the seams with interesting content, industry news and insights, and the opportunity to hear from experts on a variety of topics in our new monthly webinar series. All with the aim to keep all of us in the travel and tourism industry connected. ATW Connect focuses on inbound and outbound markets for general leisure tourism, luxury travel and the MICE/business travel sector as well as travel technology.

https://atwconnect.com/

 

WTM Global Hub, is the WTM Portfolio online portal created to connect and support travel industry professionals around the world. The resource hub offers the latest guidance and knowledge to help exhibitors, buyers and others in the travel industry face the challenges of the global coronavirus pandemic. WTM Portfolio is tapping into its global network of experts to create content for the hub. https://hub.wtm.com/

 

مواضيع ذات صلة

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How Did TECNO Achieve 1000% Growth in Saudi Arabia?

Rashad iskandrni

 

 

TECNO, the global leader in technology and artificial intelligence, has gone beyond being just a competitor in the Saudi market; it achieved a remarkable breakthrough with a growth rate exceeding 1000% within a short period.
Through smart strategies combining sports sponsorships, adopting the latest technologies, and aligning with Saudi Arabia’s Vision 2030, TECNO has built an outstanding success story worth highlighting.

What exactly did TECNO do? And how did it earn Saudi consumers' trust so powerfully?
The numbers and details reveal the full story.

 

 

How Did TECNO Fuel the Passion of Millions Through the AFC Champions League?

As the official supporter of the AFC Champions League, TECNO leveraged sports as a bridge to connect with a wide audience.
Through sponsorship of major tournaments, TECNO successfully enhanced the fans' experience by integrating cutting-edge AI technologies, making every match more interactive and exciting.

 

How Does TECNO Support Saudi Arabia’s Vision 2030?

Believing in the importance of empowering the next generation, TECNO launched impactful community initiatives, most notably the "Legends of Tomorrow" U-12 Football Championship in Riyadh.
The tournament featured 8 academy teams, with the champion awarded a SAR 10,000 cash prize, while other teams were honored with TECNO devices in recognition of their talent and passion.

 

How Did TECNO Amaze the Audience During the AFC Cup?

TECNO set out to make its presence at the AFC Cup unforgettable through several innovative activations, most notably a spectacular drone show.
On a historic night celebrating Al-Ahli Club’s triumph in the AFC Elite League, TECNO launched a stunning aerial performance featuring 900 drones that painted artistic visuals across Jeddah’s skies.

The show narrated an inspiring story of a young Saudi boy dreaming of becoming a football star, evolving into vibrant scenes showcasing Saudi national symbols like the emblem and traditional Bedouin tents, culminating with imagery representing the ambitions of Vision 2030.

These moments were captured using the FlashSnap feature powered by AI from the CAMON 40 Pro 5G smartphone, symbolizing the fusion of Saudi heritage and global innovation.

Through this celebration, TECNO reaffirmed its deep commitment to supporting Saudi sports, emphasizing that athletic success is an essential part of societal development—and that TECNO is a true partner in the Kingdom’s journey toward a brighter future.

 

https://drive.google.com/file/d/1CJr_l0qZYQ_24qwUGQxGYpDT-5BJzDg-/view?usp=sharing

 

 

What Sets the CAMON 40 Pro 5G Apart?

The CAMON 40 Pro 5G was crafted to break traditional limits and deliver outstanding features, including:

  • Ranked #1 globally by DXOMARK for smartphone photography under $600.
  • Equipped with innovative AI-powered imaging capabilities.
  • Designed to capture unforgettable moments efficiently and professionally, whether on the foTECNO x AFC - V.mp4otball field or in everyday life.

 

 

What Do the Numbers Say About TECNO’s Performance in Saudi Arabia?

The numbers tell the story loud and clear:

  • 1000% growth in sales compared to the previous generation.
  • Complete sell-out of pre-order stock within the first five days.

These results reflect that Saudi consumers did not just witness innovation with TECNO—they experienced quality, trust, and satisfaction firsthand.

 

Conclusion: TECNO... Passion, Intelligence, and Boundless Achievements

From supporting sports to empowering future generations, and from pioneering smart devices to achieving exceptional growth, TECNO proves that real success is built on commitment, passion, and visionary thinking.
The future with TECNO promises even more inspiring innovations and milestones that will continue to empower and captivate the world.

To learn more about TECNO’s products and innovations, visit:

منذ ساعة . News

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Meet the Samsung Galaxy S25 Edge: All-Packed in Ultra-thin Form

Rashad Iskandrni

 

 

The newest addition to Galaxy S series, with high-performance hardware, pro-grade camera and flagship-level AI

 

Riyadh,  – May 13, 2025 – Samsung Electronics Co., Ltd. today has revealed the full specifications of the  Galaxy S25 Edge, a category-defining slim smartphone joining the Galaxy S series. Crafted with style and strength in mind, Galaxy S25 Edge strikes a new balance of premium, pro-level performance in a resilient titanium body only 5.8mm thick. S25 Edge delivers on the S series legacy, integrating an iconic Galaxy AI-enabled camera and unleashing a new realm of creativity in an effortlessly portable device.

“Galaxy S25 Edge is more than a slim smartphone. The superior engineering that brought this revolutionary smartphone to life illustrates a commitment to precision and overcoming barriers that helps Galaxy deliver truly unexpected premium experiences for people around the world,” said TM Roh, President and Acting Head of the Device eXperience (DX) Division at Samsung Electronics. “S25 Edge not only marks a breakthrough for its category, but it also accelerates important innovation across the mobile industry.”

 

Exceptionally Sleek and Strong Design

With a thin 5.8mm chassis, the Galaxy S25 Edge is a remarkable feat of engineering that reimagines nearly every element of smartphone design for an even more compact and convenient experience. Its refined frame bridges form and function at just 163 grams, taking slim smartphones to the next level while staying true to the Galaxy S series’ unified design.

Alongside its streamlined silhouette comes exceptional resilience. The optimally curved edges and sturdy titanium frame offer enduring protection for everyday use. The latest Corning® Gorilla® Glass Ceramic 2, a new glass ceramic material that delivers engineered toughness, is used for the front display to yield both vibrancy and strength on Galaxy S25 Edge.

 

Dynamic Creativity with a Pocketable 200MP Camera

The slim and light design of Galaxy S25 Edge makes it easier than ever for users to capture memorable moments and express their creativity anytime, anywhere. The 200MP wide lens upholds the Galaxy S series’ iconic camera experience while taking Nightography to a new level. Thanks to its ultra-high resolution, users get sharper photos while maintaining clearer shots with large pixel size —capturing images with over 40% improved brightness[1] in low-light environments. The 12MP ultra-wide sensor features autofocus, powering crisp, detailed macro photography for even more creative flexibility.

Galaxy S25 Edge benefits from the same ProVisual Engine that was optimized for Galaxy S25 with pro-grade enhancements, like ensuring sharp details for clothes or plants and natural, true-to-life skin tone in portraits. Galaxy AI-powered editing features, including fan-favorites like Audio Eraser[2] and Drawing Assist[3] are all brought over from the Galaxy S25 series, pairing advanced creative and editing tools with a never-before-seen slim form factor.

 

Peak Performance Expertly Configured in Ultra-Slim Housing

Galaxy S25 Edge is built to deliver premium performance, starting with the Snapdragon 8 ® Elite Mobile Platform for Galaxy, the same processor available in all Galaxy S25 series devices globally. Customized by Qualcomm Technologies, Inc., the chipset powers Galaxy S25 Edge’s on-device AI processing capabilities and offers reliably fast performance all day. Galaxy S25 Edge also keeps its cool under sustained use thanks to a reconfigured vapor chamber that is now thinner, yet broader for steady heat dissipation.

Matching the Galaxy S series’ renowned performance standards, Galaxy S25 Edge features advanced, efficient AI image processing with ProScaler[4], which delivers a 40% improvement[5] in display image scaling quality, while incorporating Samsung’s customized mobile Digital Natural Image engine (mDNIe).

 

 

 

 

A Trusted Companion with Galaxy AI

Integrating Galaxy AI at nearly every touchpoint, Galaxy S25 Edge offers the most natural and context-aware mobile AI experiences yet. Users get personalized, multimodal AI capabilities with peace of mind that their personal data is always safe.

Mirroring the broader Galaxy S25 series, Galaxy S25 Edge integrates AI agents that work seamlessly across multiple apps, helping as a true AI companion to get things done more easily. Galaxy AI also gets better at integrating with daily routines. Now Brief and Now Bar[6] now include expanded third-party app integrations for greater convenience and helpful reminders during everyday commuting, dining and more.

Thanks to Galaxy’s deep integration with Google, Galaxy S25 Edge brings Gemini’s latest advancements to more users. For example, with Gemini Live’s[7] new camera and screen sharing abilities, users can show Gemini Live what they see on their screen or in the world around them while simultaneously interacting with it in a live conversation.

Experiences powered by Galaxy AI on Galaxy S25 Edge aren’t just convenient—they’re designed with privacy at the core. On-device AI processing ensures data is kept secure by Samsung Knox Vault, continuing Samsung’s unwavering commitment to ensure hyper-personalized mobile experiences never sacrifice privacy.

Rooted in craftsmanship and driven by performance, Galaxy S25 Edge delivers pro-level photography, personalized AI experiences, and more. It goes beyond a slim form factor to challenge expectations for what a smartphone can be.

 

Availability

Galaxy S25 Edge will be available in a captivating range of colors, including Titanium Silver, Titanium Jetblack and Titanium Icyblue.

For more information about Galaxy S25 Edge and the Galaxy S25 series, please visit: Samsung Newsroom, SamsungMobilePress.com or Samsung.com.

 

About Samsung Electronics Co., Ltd.

 

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, home appliances, network systems, and memory, system LSI, foundry and LED solutions, and delivering a seamless connected experience through its SmartThings ecosystem and open collaboration with partners. For the latest news, please visit the Samsung Newsroom at news.samsung.com.

 

 


 

SPECIFICATION TABLE

Galaxy S25 Edge

Display     

6.7-inch* QHD+   

Dynamic AMOLED 2X Display    

Super Smooth 120Hz refresh rate (1~120Hz)     

Vision booster   

Adaptive color tone   

  

*Measured diagonally, Galaxy S25 Edge’s screen size is 6.7-inch in the full rectangle and 6.5-inch with accounting for the rounded corners; actual viewable area is less due to the rounded corners and camera hole.    

Dimensions & Weight     

75.6 X 158.2 X 5.8mm, 163g 

Camera     

12MP Ultra-Wide Camera     

·        F2.2     

     

200 MP Wide Camera     

·        OIS F1.7, 2x optical quality zoom

        

12MP Front Camera     

·        F2.2

Memory & Storage    

12 + 512GB    

12 + 256GB    

*Available storage capacity is subject to preloaded software.    

*Memory option may vary by market.    

Battery     

3,900 mAh     

*Typical value tested under third-party laboratory condition. Typical value is the estimated average value considering the deviation in battery capacity among the battery samples tested under IEC 61960 standard. Rated (minimum) capacity is 3786mAh. Actual battery life may vary depending on network environment, usage patterns and other factors.    

Charging*     

Wired charging*: Up to 55% charge in around 30 mins with 25W Adapter**    

Fast Wireless Charging ***    

Wireless PowerShare****    

*Wired charging compatible with QC2.0 and AFCPD.    

**25W Power Adapter sold separately. Use only Samsung-approved chargers and cables.    

***Wireless charging compatible with WPC.    

****Limited to Samsung or other brand smartphones with Qi wireless charging, such as Galaxy S24 Ultra, S24+, S24, S23 Ultra, S23+, S23, Z Fold 4, Z Flip4, S22 series, Z Fold3 5G, Z Flip3 5G, S21 FE 5G, S21 series, Z Fold2, Note20 series, S20 series, Z Flip, Note10, Note10+, S10e, S10, S10+, Fold, S9, S9+, S8, S8+, S8 Active, S7, S7 edge, S7 Active, S6, S6 edge, S6 Active, S6 edge+, Note9, Note8, Note FE and Note5. Only available with certain Samsung Galaxy wearables such as Galaxy Buds FE, Buds2 Pro, Buds2, Buds Pro, Buds Live, Watch6, Watch6 Classic, Watch5, Watch 5 Pro, Watch4, Watch4 Classic, Watch3, Watch Active2, Watch Active, Gear Sport, Gear S3, Galaxy Watch and Galaxy Buds. If battery power is lower than 30% Wireless PowerShare may not function. May not work with certain accessories, covers, other brand devices or some Samsung wearables. During PowerShare, it may affect call reception or data services, depending on your network environment.    

OS     

Android 15   

One UI 7   

Network and Connectivity     

 5G*, LTE**, Wi-Fi 7***, Wi-Fi Direct Bluetooth® v 5.4  

*Requires optimal 5G network connection, available in select markets. Check with your carrier for availability and details. Download and streaming speeds may vary based on content provider, server connection and other factors.    

**Availability of LTE model varies by market and carrier. Actual speed may vary depending on market, carrier, and user environment.    

***Wi-Fi 7 network availability may vary by market, network provider and user environment. Requires optimal connection. Will require a Wi-Fi 7 router. 

Water Resistance     

IP68     

*IP68 Rating: Water and dust resistant based on lab test conditions for submersion in up to 1.5 meters of freshwater for up to 30 minutes. Rinse residue/dry after wet. Not advised for beach or pool use. Water and dust resistance of your device is not permanent and may diminish over time. Water and dust resistance of the S Pen may also diminish over time because of normal wear and tear.  

*Specifications may vary by market.

*All functionality, features, specifications and other product information provided in this document including, but not limited to, the benefits, design, pricing, components, performance, availability, and capabilities of the product are subject to change without notice.

 

 



[1] Compared to Galaxy S25.

[2] Results may vary per video depending on how sounds present in the video. Samsung Account login required. Certain types of sound can be detected such as voices, music, wind, nature, crowd and noise. The actual sound detection may vary depending on audio source, and the condition of the video. Accuracy of results is not guaranteed.

[3] Drawing assist feature requires a network connection and Samsung Account login. A visible watermark is overlaid on the image output upon saving in order to indicate that the image is generated by AI. The accuracy and reliability of the generated output is not guaranteed.

[4] ProScaler feature is supported on Galaxy S25+, Edge and Ultra models. Image quality can be enhanced up to QHD+, depending on the screen resolution setting of the device.

[5] Compared to Galaxy S24 series. Based on PSNR (Peak Signal-to-Noise Ratio) test.

[6] Now Brief and Now Bar features require Samsung Account login and may require a network connection. Service availability may vary by country, language, device model, or apps.

 

[7] Check responses for accuracy. Compatible with certain features and accounts. Internet connection required. Available in select countries and to users 18+.

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Samsung Electronics Saudi Arabia to Transform King Fahd International Stadium with State-of-the-Art LED Display Solutions

Rashad iskandrni

 

 

 

Riyadh, Saudi Arabia – May xx, 2025 – Samsung Electronics Saudi Arabia proudly announces its selection to provide cutting-edge LED display solutions to enhance the iconic King Fahd International Stadium in Riyadh. This initiative is part of a comprehensive redevelopment program across the Kingdom, gearing up for the AFC Asian Cup Finals in 2027 and the FIFA World Cup 2034.

 

The stadium's renovation is spearheaded by Saudi Binladin Group (SBG), a leading Saudi-owned construction firm, under a broader initiative aimed at transforming major sports. Samsung’s next-generation LED technologies are set to deliver an unparalleled fan experience, redefining engagement within the stadium.

 

Samsung’s contribution includes large-format LED displays designed to enrich live sports and entertainment events with dynamic, high-resolution visuals. This project marks a collaborative effort with joint venture system integrators Bigabox Productions and Colour Sound Experiment, both renowned for their expertise in delivering immersive audio-visual experiences for large-scale venues.

 

“Samsung is honored to be part of this transformative journey,” said Mr. Hendrick Lee, the president of Samsung Electronics Saudi Arabia. “Through our innovative display technologies and partnership with Saudi Binladin Group, Bigabox Productions, and Colour Sound Experiment, we aim to create unforgettable experiences for fans at the newly renovated King Fahd Stadium, while contributing to the future of sports and live events throughout Saudi Arabia.”

 

 

 

 

“We are incredibly proud to be awarded the contract to deliver and install LED solutions at King Fahad Stadium" Said Dean Grave the Managing Director of Bigabox, added "In partnership with Colour Sound. This iconic project marks a major milestone, and we’re especially excited to be working with Samsung — a global leader in LED technology. Samsung’s innovation, quality, and unwavering support have been instrumental to the success of this collaboration, and we look forward to delivering a world-class experience and global aspirations.”

 

The collaboration underscores Samsung’s ongoing commitment to support facilitating digital transformation across key infrastructure and entertainment venues in the Kingdom. Working closely with SBG, local partners, and key stakeholders, Samsung is poised to deliver a project that is anticipated to set a new regional standard for innovation in stadium audio-visual solutions.

 

#End#

 

 

About Samsung Electronics Co., Ltd.

Samsung inspires the world and shapes the future with transformative ideas and technologies. The company is redefining the worlds of TVs, smartphones, wearable devices, tablets, home appliances, network systems, and memory, system LSI, foundry and LED solutions, and delivering a seamless connected experience through its SmartThings ecosystem and open collaboration with partners. For the latest news, please visit the Samsung Newsroom at news.samsung.com.

منذ ساعة . News

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Taiba Investments Bolsters Its Digital Ecosystem with Cutting-Edge AI-Powered Salesforce Solutions to Elevate Customer Experience

Rashad Iskandrni


Taiba Investments, a leading hospitality company in Saudi Arabia, has announced the signing of an agreement with Salesforce, the global leader in AI-driven customer experience management solutions, to deploy Salesforce Customer 360 across its portfolio.

Hassan Ahdab, Chief Hospitality Operations Officer at Taiba Investments, commented, "This partnership with Salesforce underscores our unwavering commitment to driving operational excellence across all Taiba Investments properties. By leveraging best-in-class customer experience solutions, we aim to deliver seamless, personalized, and elevated hospitality experiences for our guests."

Salesforce Customer 360 empowers Taiba to deliver world-class guest services and engage customers across multiple traditional and digital touchpoints, significantly enhancing the customer journey while boosting operational efficiency across its properties.


Al Ahdab added, "The deployment of Salesforce Customer 360 marks a major milestone in Taiba Investments’ digital transformation journey, as we harness the power of cutting-edge AI solutions to offer a truly differentiated hospitality experience across our hotels and facilities Kingdom-wide."

Commenting on the partnership, Mohammed Al Khotani, SVP and Managing Director at Salesforce Middle East, stated, "We are proud to join forces with Taiba Investments, a leading Saudi hospitality brand, and look forward to supporting their leadership in leveraging AI tools to optimize operations and elevate guest experiences. With Salesforce Customer 360, we are confident Taiba will set new benchmarks in blending authenticity with technology to redefine hospitality in the region."

As part of the agreement, Taiba Investments will work alongside Horizontal Digital, a premier global digital agency and Salesforce Summit Partner, which has an established track record of delivering successful Salesforce implementations for top-tier Saudi organizations.

Notably, Taiba Investments boasts a robust portfolio of nearly 40 properties, including hotels, residential compounds, and commercial centers, and manages over 7,700 keys, with eight additional properties under development. The company maintains strategic partnerships with leading global hotel brands such as Marriott International, Sheraton, Crowne Plaza, and Holiday Inn, underscoring its stature as a frontrunner in the Kingdom’s hospitality landscape.

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Sommet Education recognises emerging talent in Saudi Arabia’s hospitality sector in Partnership with Future Leader Award

Rashad Iskandrni


 Sommet Education, is a global leader in higher education for the hospitality and service industries providing world-class education through its prestigious institutions, including Les Roches, École Ducasse, and Glion Institute of Higher Education. Earlier today, on stage at the Future Hospitality Summit Saudi Arabia (FHS) taking place at the Mandarin Oriental Al Faisaliah in Riyadh this week, the winner of the 2025 FHS Future Leader Awards was announced.

This year’s Future Leader Award winner is Lama AlQawasmi, Co-Founder & COO of Hospitality talents, Vice President of Hospitality at Moqam Urban Development Co. Lama AlQawasmi stands as a remarkable example of young woman leadership in Saudi Arabia’s hospitality industry. 


The Future Leader Award is an initiative from FHS organizer The Bench, powered by the Sommet Education Foundation, the non-for-profit organization of Sommet Education aiming at fostering inclusivity in the Hospitality Education. 

The Future Leader Award was open to individuals aged 18 to 35 who have demonstrated leadership, innovation, and impact in the hospitality field. The jury included leaders from renowned hospitality and education institutions such as Carlos Díez de la Lastra, Chief Executive Officer of Les Roches, Anouck Weiss, Chief Communication Officer of Sommet Education, Co-founder & Executive Vice President of Sommet Education Foundation; Luis Nicolas Barrios, Regional Manager of Innovation Education and Investment at UN Tourism, and Jonathan Worsley, Chairman & CEO of The Bench.

“Saudi Arabia’s hospitality industry is undergoing a dynamic shift, and we believe the Future Leader Award is an important step in recognizing the young leaders who are driving that change. Through this award, we are proud to support the Kingdom’s Vision 2030 by fostering talent and offering opportunities for growth and development to the next generation of hospitality leaders.” said Carlos Díez de la Lastra, CEO of Les Roches. 

Lama has led strategic initiatives across multiple organizations—including founding a consultancy division, championing sustainability and innovation, and mentoring young professionals in the sector. She has already held influential roles at Moqam Urban Development, and the Elaf Group, where she’s driven operational excellence and talent development. Lama’s focus on collaboration, education, and social impact makes her not just a rising star—but a guiding light for the next generation of hospitality leaders.

Lama shared: “Thank you so much I’m truly honoured to receive this award. This award isn’t just about me, it’s about the belief that talent exists everywhere and opportunities do as well. My mission is to fill this gap through hospitality, through education, and through purpose.”

“Lama AlQawasmi embodies the empowering, people-centric leadership, entrepreneurial mindset, and deep passion for hospitality that we strive to nurture at Sommet Education. She represents exactly the kind of leader the hospitality world needs - driven by purpose, committed to others, and unafraid to shape the future,” said Anouck Weiss, Chief Communication Officer of Sommet Education, and Co-founder & Executive Vice President of Sommet Education Foundation.

As part of Lama’s prize, she will get access to an exclusive scholarship opportunity within Sommet Education’s portfolio of Master’s, Executive Master’s or part-time education at Glion Institute of Higher Education or Les Roches Global Hospitality in the UK, Switzerland, and Spain as well as access to Sommet Education's alumni networks, internships, and job placement opportunities. 

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منذ 6 ساعات . News

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Nissan Saudi Arabia’s Aftersales Team Earns Global Recognition

Rashad iskandrni

 

  • Customer satisfaction increased by 13% compared to the previous fiscal year.
  • Customer retention grew by 6.2% year-over-year.
  • Genuine parts sales rose by 20% over the past year.

 

Jeddah, Saudi Arabia – May 12, 2025: Marking a significant achievement in operational excellence, Nissan Saudi Arabia’s Aftersales team has been recognized by Nissan Global for their outstanding performance in fiscal year 2024 and their key contribution to advancing the brand’s global customer experience and service standards.

Nissan Saudi Arabia’s key aftersales performance indicators showed remarkable growth over the past year. Customer satisfaction rates rose by 13% compared to 2023, while customer retention increased by 6.2%, reflecting growing trust in the services provided. On the revenue and market value front, genuine parts sales recorded a strong 20% growth, driven by a series of awareness campaigns led by Nissan Saudi Arabia. These campaigns were designed to raise customer awareness about the important role of genuine parts in ensuring safety and maintaining quality standards, while also emphasizing the potential risks posed by counterfeit components.



On this occasion, Kamal Al Hajj, Director of Aftersales Services at Nissan Saudi Arabia, expressed his pride and gratitude, stating: “We are honored to receive this recognition from Nissan Global. It is the result of collective effort and dedicated work to deliver exceptional experience for our customers. Our close partnership with Petromin Nissan and their ongoing support has been the cornerstone of these achievements. We remain determined to strengthen our leadership by offering innovative solutions tailored to our customers’ needs and aspirations.”

This recognition underscores Nissan Saudi Arabia’s qualitative progress in advancing Nissan’s global vision to elevate aftersales services and enhance standards of quality and innovation in customer service. It also highlights the value of the successful partnership with Petromin, which played a key role in achieving these outstanding results in one of Nissan’s most strategic markets in the Middle East. Furthermore, this global acknowledgment reflects trust in Nissan Saudi Arabia’s efforts to enhance aftersales services and supports its journey toward sustained market leadership, by building an integrated and customer-centric service ecosystem that fosters long-term satisfaction and loyalty.

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About Nissan Motor Co., Ltd. 

Nissan is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands. Nissan’s global headquarters in Yokohama, Japan, manages operations in four regions: Japan-ASEAN, China, Americas, and AMIEO (Africa, Middle East, India, Europe & Oceania). 

For more information about our products, services, and commitment to sustainable mobility, visit Nissan AMI. You can follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube

منذ يوم . News